What is Verified by Visa?
Verified by Visa is a new service that will let you use a personal password with your YES Bank Visa Card, giving you added assurance that only you can use your YES Bank Visa Card to make purchases over the Internet. The process is simple to use and secure: To use the facility, you would:
- Connect to the Internet and shop online using your YES Bank Visa Card.
- You don't need any special software to use Visa Card.
- Using this facility is as easy as using a PIN for ATM transactions.
How does Verified by Visa work?
Verified by Visa provides you with a password to protect your online transactions, just like you use your PIN at an ATM. Here are the steps:
- Select the goods or services you want from a Visa Card online store and proceed to the payment page.
- Enter your YES Bank Visa Card number and the online store will connect with YES Bank to check whether your Card is secured with Verified by Visa.
- YES Bank initiates a Verified by Visa pop-up window on your computer screen that includes your Personal Message.
- Look for and confirm your Personal Message, then enter your password. YES Bank will then confirm your identity to the merchant.
Your payment is authorized and your order is placed. It's that simple!
Can I register with my existing YES Bank Verified by Visa or do I need to apply for a new one?
You cannot register with your existing YES Bank Visa Credit card. You should apply for reissue of your existing Card before you can register for this service.
Can I register more than one YES Bank Visa Card?
YES, you can register all of your YES Bank Visa Card Credit cards.
How do I register my YES Bank Visa Card?
You need to register for the service through the YES Bank Website.
Can I register my non- Visa Card payment cards with Verified by Visa ?
Currently, Verified by Visa is only offered to protect Visa Cards.
After I register, how long does it take for Verified by Visa to become active on my card?
The added protection of Verified by Visa is available as soon as YES Bank confirms that your registration is successful. You may begin shopping at participating stores by selecting the list of participating online stores featured on your local Visa Card website.
Once I have registered, how do I use Verified by Visa when I shop online?
Once you have registered, you will be able to use Verified by Visa service right away on participating merchant sites. For a full listing of these merchants, please visit your local Visa Card website. You will also find the Verified by Visa online shopping demo at these websites.
Do I need any special equipment or software on my computer?
All you need is an Internet connection with Internet Explorer 5.0 and above, or Mozilla Firefox 2 or above. To find out if your browser is compatible, go to the "Help" menu in the upper right of your browser and select the "About" option. It should tell you what version is installed on your computer.
Can I use Verified by Visa from any computer?
You can use Verified by Visa at any PC that has an Internet connection and Internet Explorer 5.0 and above, or Mozilla Firefox 2 or above.
What is a Personal Message?
When you register for Verified by Visa, you may be asked to create a Personal Message. When you pay online, always look for this Personal Message to ensure that YES Bank is authenticating you.
Where can I shop with Verified by Visa?
Look for the Verified by Visa mark on participating online stores or check the list of current participants on your local Visa Card website.
How will the online store know that I have Verified by Visa?
Participating online stores will automatically recognize your YES Bank Visa Card number if you have registered it for Verified by Visa.
What if I forget my password?
If you forget your password, you may reset your password (create a new password) after entering your Credit card number,DOB and card expiry
If I suspect someone has stolen my password or used it to make fraudulent purchases, what should I do?
For Credit cards Contact YES Bank immediately by email at yestouchcc@yesbank.in or by phone at 1800 103 1212 and get the card blocked.
Can I get the benefit of Verified by Visa security at online stores that are not participating in the service?
No. However a number of online stores have the service available to them. In the meantime, if an online store you trust is not yet participating, use common sense and follow safe shopping tips on your local Visa Card website.
What happens if I shop at a Verified by Visa merchant website while I'm not registered for this feature ?
You will be prompted for online registration for Verified by Visa. You would need to authenticate yourself with your Credit card number, Date of Birth and card expiry details. You can choose your password to be used for Verified
by Visa.
Thereafter, you can continue shopping on the merchant website. If you decide not to register immediately and transact through your normal Credit card number, then your transaction will not get authorised and you
would not be able to complete the transaction on such websites.